Terms of Use

Last Updated: 1 July 2025

Welcome to veloviroyalhotel.com (the "Website"), the official online presence of VeloviroyalHotel, located in Canberra, Australia. This Website is operated by , registered in Australia, with its registered address at (hereinafter referred to as "we", "us", or "our").

Please read these Terms of Use ("Terms") carefully before accessing or using this Website. By accessing, browsing, or using any part of this Website, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease using this Website.

1. Acceptance of Terms

By accessing or using the Website, you enter into a legally binding agreement with . These Terms govern your access to and use of all content, features, services, reservations, and information made available through the Website.

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Website, with the "Last Updated" date revised accordingly. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, registered users, and any other persons who access or use the Website, whether in connection with hotel reservations, casino-related inquiries, promotions, or general information.

2. Eligibility and Age Restriction

2.1 Minimum Age Requirement

You must be at least 18 years of age to access or use this Website, and in particular to access any content, services, or information relating to casino or gambling activities available at VeloviroyalHotel. This requirement is in strict compliance with applicable Australian laws and regulations governing gambling and gaming activities, including but not limited to the Gambling and Racing Control Act 1999 (ACT) and associated regulations.

By using this Website, you represent and warrant that you are at least 18 years of age. If we have reason to believe that a user is under the age of 18, we reserve the right to deny access to the Website or any part of its services and to cancel any reservations or requests made by or on behalf of that individual.

2.2 Responsible Gambling

is committed to promoting responsible gambling. If you or someone you know has a gambling problem, we encourage you to seek help from the following Australian support services:

Gambling Help Online: www.gamblinghelponline.org.au
Lifeline Australia: 13 11 14
ACT Gambling Support Services: 1800 858 858

We reserve the right to restrict access to gambling-related content or services to individuals who are on self-exclusion registers or who have otherwise been identified as at-risk individuals in accordance with applicable legislation.

3. Use of the Website

3.1 Permitted Use

This Website is provided for your personal, non-commercial use only. You may access and use the Website solely for the purposes of obtaining information about VeloviroyalHotel's services, making hotel reservations, reviewing promotions, and accessing other content that we make available from time to time.

3.2 User Obligations

As a condition of your access to and use of the Website, you agree to the following obligations:

You will only use the Website for lawful purposes and in a manner that does not infringe the rights of any third party or restrict or inhibit their use and enjoyment of the Website.
You will not use the Website to transmit, distribute, or store any material that is unlawful, defamatory, obscene, threatening, harassing, abusive, fraudulent, or otherwise objectionable.
You will not attempt to gain unauthorised access to any part of the Website, its servers, databases, or any related systems or networks.
You will not engage in any conduct that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.
You will not use any automated means, bots, scrapers, or data mining tools to extract data from the Website without our prior written consent.
You will provide accurate, current, and complete information when making reservations or registering for any services offered through the Website.
You will comply with all applicable Australian laws and regulations, including those pertaining to gambling, data privacy, and consumer protection, when using the Website.
You will not impersonate any person or entity or misrepresent your affiliation with any person or entity when using the Website.
You will not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express written permission.

We reserve the right to terminate or restrict your access to the Website at any time, without notice, if we reasonably believe that you have violated any of these obligations or any applicable law.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, software, and the overall design and layout of the Website, is the property of or its content suppliers and is protected by Australian and international intellectual property laws, including the Copyright Act 1968 (Cth) and applicable trademark legislation.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes only. Nothing in these Terms grants you any right, title, or interest in any intellectual property owned or licensed by .

Any unauthorised use of our intellectual property is strictly prohibited and may result in civil or criminal penalties under applicable Australian law.

5. Privacy and Data Protection

is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in Schedule 1 of that Act, as well as any applicable ACT privacy legislation.

By using the Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy, which is available on this Website. We will not sell, trade, or rent your personal information to third parties without your consent, except as required by law or as described in our Privacy Policy.

6. Third-Party Links and Content

The Website may contain links to third-party websites or services that are not owned or controlled by . These links are provided solely for your convenience and informational purposes. We have no control over the content, privacy policies, or practices of any third-party websites, and we do not endorse or make any representations about them.

Your access to and use of any third-party websites is entirely at your own risk, and you should review the applicable terms and privacy policies of those websites before providing any personal information. shall not be liable for any loss or damage arising from your use of any third-party website or service.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties

The Website and all content, services, and information provided through it are offered on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable Australian law, expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that any defects will be corrected or that the information on the Website is accurate, current, or complete.

7.2 Limitation of Liability

To the maximum extent permitted by law, including the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (Schedule 2 of that Act), , its directors, officers, employees, agents, contractors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with:

Your access to or use of, or inability to access or use, the Website;
Any errors, omissions, inaccuracies, or deficiencies in the content of the Website;
Any unauthorised access to or use of our servers or any personal information stored therein;
Any interruption or cessation of transmission to or from the Website;
Any bugs, viruses, or other harmful code transmitted to or through the Website by any third party;
Any loss or damage incurred as a result of your reliance on any content, information, or services made available through the Website.

Where the Australian Consumer Law or other legislation implies guarantees, conditions, or warranties into these Terms that cannot lawfully be excluded, our liability for breach of such implied terms is limited, to the extent permitted by law, to the resupply of the relevant services or the payment of the cost of having those services resupplied.

Nothing in these Terms is intended to limit or exclude any rights you may have as a consumer under the Australian Consumer Law that cannot be lawfully excluded.

8. Indemnification

You agree to indemnify, defend, and hold harmless and its directors, officers, employees, agents, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

Your use of or access to the Website;
Your violation of these Terms;
Your violation of any applicable Australian law or regulation;
Your violation of any third-party rights, including intellectual property rights or privacy rights.

9. Dispute Resolution

9.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Australian Capital Territory and the Commonwealth of Australia, without regard to its conflict of law provisions.

9.2 Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts of the Australian Capital Territory and, where applicable, the Federal Court of Australia, for the resolution of any disputes arising out of or in connection with these Terms or your use of the Website. You waive any objection to proceedings being brought in those courts on the grounds of inconvenient forum or otherwise.

9.3 Informal Resolution

Before initiating any formal legal proceedings, we encourage you to contact us directly to attempt to resolve any dispute informally. Please direct any complaints or concerns to:

Website: www.veloviroyalhotel.com

We will endeavour to respond to and resolve complaints within a reasonable timeframe. If a dispute cannot be resolved informally, either party may seek resolution through the courts of competent jurisdiction in the Australian Capital Territory as set out above.

9.4 Consumer Complaints

If you are a consumer and wish to lodge a formal complaint, you may also contact the Australian Competition and Consumer Commission (ACCC) or the relevant ACT consumer protection authority. Nothing in these Terms limits your right to make such a complaint.

10. Modifications and Termination of Services

reserves the right, at its sole discretion, to modify, suspend, or discontinue the Website or any part of its content or services at any time, with or without notice, and without liability to you or any third party. We may also restrict access to certain sections of the Website or the entire Website to registered users only.

11. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and with respect to your use of the Website, and supersede all prior or contemporaneous communications, representations, and agreements, whether oral or written, relating to the subject matter hereof.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us at: